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Learn how Busy Bees partnered with Hupo to strengthen their employees’ confidence, decision-making skills, and day-to-day job satisfaction.
saved on training & talent dev cost
average user rating
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Working with Hupo is a win-win. By equipping our employees with the essential skills, it not only enhances their performance, but also contributes to our growth. It instills a sense of ownership and loyalty among our people, which is critical for employee retention in today’s competitive market.
June Rusdon,
CEO of Busy Bees AsiaBusy Bees is a global child care service provider that values innovative pedagogy, rigorous curriculums, and sophisticated educational tech. Their Asia branch manages nine successful early childhood education brands in Malaysia, Singapore, and Vietnam. In Singapore alone, Busy Bees has 2,700 employees — 2,500 of whom are teachers.
Leaders at Busy Bees need to navigate daily high-stress interactions
June Rusdon - CEO of Busy Bees Asia is always looking for ways to enrich and support her principals and leadership. She viewed one team in particular as the up-and-coming generation of exceptional staff in her schools. With this, June aimed to:
Managers and directors at Busy Bee establishments need to be well-versed in personal decision-making because parents can call them with sensitive demands at any time of day. At premium pre-schools, parents can be especially intense — and employees need the skills to handle high-stress interactions.
When June heard about Hupo's coaching platform, she was elated. She quickly hand-picked which team members she'd like to coach first, and the partnership kicked off smoothly from there.
Hupo’s leadership coaching helped Busy Bees’ leadership gain confidence
For six months, 15 Busy Bees employees in Singapore and 10 in Malaysia trialed Hupo’s program. After it ended, “Those who did the program sincerely expressed their gratitude for the experience”, says June.
One participating Busy Bees leader emphasized that the coaching was a confidence boost for their managerial skills. For instance:
The Busy Bees team also loved how flexible and supportive Hupo is on the back end.
When an employee felt the chemistry was missing with their first Hupo coach, they requested a new match — and the Hupo team was prompt and pleasant in making it happen.
I could see the sincerity of our employees who participated in Hupo coaching when they shared their experiences with me. One of our directors was especially grateful and said Hupo helped them a lot in terms of building their self-confidence and people management skills.
Employees are more likely to thrive at Busy Bees after working with Hupo
As an employer, Busy Bees invests in their team’s confidence and problem-solving skills. That’s why so many of their employees start as assistants and grow into leadership positions.
Down the line, that investment can become a win-win for both parties:
In other words: Employee growth strengthens your organization and leads to increases in employee retention, productivity, and your bottom line.
Take a closer look at the metric benefits Busy Bees sees thanks to Hupo:
At least
62%
saved on training & talent dev cost
4.91/5
average user rating
Contributing to ENPS
+46ppt
The employees who’ve worked with Hupo want to stay at Busy Bees. They look forward to coming to work every day and aren’t anxious about stressful interactions. They know they can always call their Hupo coach to guide them if they need someone to talk to or help manage a situation.
Hupo helps lift up your employees, who then bolster your business
Looking forward, June and the Busy Bees team are excited to see what the next year of their partnership with Hupo will bring. They’re eager to:
June is overall confident in the impact Hupo’s coaching has and will continue to have on her company and team. This level of employee growth and confidence is a value that Busy Bees prioritizes above all.
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